How to add checked baggage to your booking

The cheapest and fastest way to add checked baggage is to buy when you book.

You can add baggage after booking by calling customer service or at manage booking.

Baggage added after your initial booking will be charged at a higher rate.

Baggage weight limits

To bring checked baggage, Economy Starter passengers must purchase baggage allowance.

Changes to Economy Starter Plus and Economy Starter Max bundle baggage allowance

Please note: from 16 July 2015 at 6pm (AEST), our Economy Starter Plus and Economy Starter Max bundles changed. If you purchased one of these bundles before 16 July 2015 at 6pm (AEST), and want to make any changes to your flights, you’ll be switched to the new bundle and pay any difference in price (a Fare Difference may also apply). You can do this at Manage booking. If you want to make flight changes but would prefer to stay on your current bundle, please contact Jetstar Reservations.

To bring checked baggage, Economy Starter Plus passengers who purchased their bundle before 16 July 2015 at 6pm (AEST) must purchase baggage allowance. You can purchase a 15kg, 20kg, 25kg, 30kg, 35kg or 40kg baggage allowance at Manage booking.

Economy Starter Plus passengers travelling on Jetstar Airways (JQ), Jetstar Asia (3K) or Jetstar Pacific (BL) flights who purchased their bundle after 16 July 2015 are automatically given a 20 kg checked baggage allowance and can purchase up to 20kg of extra baggage. Economy Starter Plus passengers travelling on Jetstar Japan (GK) domestic flights who purchased their Plus bundle after 16 July 2015 are automatically given 10kg checked baggage allowance and can purchase up to an additional 30kg of extra baggage.*

Economy Starter Max passengers who purchased their Starter Max bundle before 6pm AEST on 16 July 2015 are automatically given a 20kg checked baggage allowance and can purchase up to an additional 20kg. Passengers who purchased their Starter Max bundle after 16 July 2015 will get 30kg of checked baggage allowance and can purchase up to an additional 10 kg of extra baggage.

Business and Business Max passengers are automatically given a 30kg checked baggage allowance and can purchase up to an additional 10kg.

Please note that Baggage allowance weights apply per passenger, per flight. Your baggage allowance is given by combined weight, not by number of bags. As long as your bags have a combined weight within your allowance, bring as many as you like. No single bag can weigh more than 32kg.



* If your itinerary includes Jetstar Airways (JQ), Jetstar Asia (3K) or Jetstar Pacific (BL) flights connecting to Jetstar Japan (GK) domestic flights, the higher baggage allowance will be applied to all flights in the itinerary.

 

Baggage charges at the airport

If you haven’t added checked baggage to your booking and arrive at the airport with checked baggage you’ll be charged for the first 15kg of baggage allowance per passenger and then for every additional kilo after that at the per kilo rate.

If you have added checked baggage to your booking but arrive with more than your allowance you’ll be charged for excess baggage. Excess baggage is charged per kilo.

We can’t guarantee that we’ll be able to add excess baggage to your flight so it’s best to add baggage to your booking before you arrive. You’ll avoid the higher fees too.

For up to 15kg of checked baggage you’ll be charged: 

 

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