Travel Alerts

FOR TRAVELLERS TO OSAKA BETWEEN 27 – 30 JUNE

Last Updated: 19/06/2019 06:23 AM

In view of the G20 Summit in Osaka, from Thursday, 27 June through Sunday 30 June 2019, there will be increased airport security at Kansai International Airport. Police officers will be stationed at the entrances to the passenger terminals so please have your air ticket or e-booking with you at all times. Visitors without flight tickets will be subject to searches of bags and other personal belongings.

The Osaka Prefectural Police also advise visitors to travel by train to and from the airport as there will be large-scale traffic restrictions for the expressway (including bridges to and from the airport) and the roads on the airport island.

Shuttle buses will continue to operate between Terminal 1 and Terminal 2 but the schedule may change due to traffic restrictions.

All Jetstar Asia flights will be operating as scheduled but please arrive early to the airport as check-in and boarding procedures may take longer due to increased airport security.

We thank you for your understanding and apologise for any inconvenience caused.

For more information on traffic restrictions, please visit the following website:

- Kansai International Airport
https://www.kansai-airport.or.jp/en

- Osaka Prefectural Police
https://www.police.pref.osaka.lg.jp/topics/G20/index.html

- Kansai Promotion Council for the 2019 G20 Osaka Summit
https://www.2019-g20-osaka.jp/english.html

 

For passengers Travelling to / from Jakarta from 15 May 2019

Last Updated: 10/04/2019 04:19 AM

From 15 May 2019, all Jetstar Asia (3K) flights will arrive and depart from Terminal 2F at Soekarno-Hatta International Airport in Jakarta, Indonesia.

Passengers are advised to check in at the airport at least two hours before departure and are reminded to allow ample time for their local transfers to and from the Soekarno-Hatta International Airport.

Passengers booked to travel between Singapore and Jakarta on and after 15 May will receive an updated email itinerary to reflect the location of the new terminal. 

The web check-in and straight-to-gate services will continue to be available to passengers in the new terminal. 

Airport Fees and Taxes

Last Updated: 02/07/2018 04:46 AM

From 1 July 2018, the Passenger Service and Security Fee and Landing, Parking and Aerobridge fees and Airport  Development Levy (ADL) and transit fees will be added to all fares departing or transiting through Singapore’s Changi Airport.

You can get more information on the fees at https://www.jetstar.com/sg/en/help/articles/Jetstar-Airfares-and-Airline-Fees-and-Taxes



For passengers from Darwin: Restrictions on the carriage of powders

Last Updated: 26/06/2018 07:42 AM

From June 30, the Australian Government will introduce restrictions on carrying powders on international flights from Australia.

Inorganic powders which include salt, sand, some talcum products will be limited to 350ml in volume or 350g in weight.

There are no restrictions on the carriage of organic powder materials such as baby formula, protein powder and most cosmetics.

Other powders exempt from the restriction include medical or therapeutic products and cremated remains (ashes).

These requirements are in addition to the current restrictions relating to carrying liquids, aerosols and gels in cabin baggage.

For more detailed information please visit the Australian Government’s TravelSECURE website

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