Information on Traffic Restriction and Possible Delays due to the G20 Osaka Summit 2019 (27-30 June)
Last Updated: 05/06/2019 07:24 AM
G20 Osaka Summit will be held at the International Exhibition Center, Osaka (INTEX
Osaka) on 28 and 29 June 2019.
27 to 30 June 2019, large-scale traffic restrictions are scheduled for roads
around Kansai International Airport and the Osaka area. Due to expected heavy road
traffic, travel by train is strongly recommended.
addition, airport security will be increased at Kansai International Airport. Police
inspections will be conducted at passenger terminal entrances, and passengers will
be requested to present their airline tickets. Please have your Jetstar itinerary
on hand. Also, please arrive early to the airport as check-in and boarding
procedures may take longer due to increased airport security.
note that regular flights arriving and departing Kansai International Airport
may be delayed due to the operation of private government aircraft during this
more information on traffic restrictions, please visit the following website:
Promotion Council for the 2019 G20 Osaka Summit
your understanding and cooperation.
(Last updated 5 June, 2019 13:00)
Reduced Flight Schedule in June
Last Updated: 05/06/2019 01:34 AM
Jetstar Japan has
announced a reduced flight schedule in June due to issues with roster
adjustment caused by tech crew roster management. We
apologize for the inconvenience to customers affected by this reduction.
who are affected by the reduction in flights will receive an email regarding
alternative flights and refunds.
Details on routes and dates targeted for reduction, please click below link.
We plan to
operate as scheduled from July.
we apologize for the inconveniences to our customers.
Passenger Security Service Charge implemented at Nagoya
Last Updated: 23/04/2019 05:33 AM
Passenger Security Service Charge (PSSC) to be implemented to the passengers traveling from Nagoya - Chubu International Airport (NGO) to create an environment that offers the highest level of security services more smoothly than before for international flight customers. PSSC is charged upon purchasing air ticket.
Applicable from 01 September 19 for all international flights from NGO.
Adult JPY340 | Child (2-11) JPY340
*Free of charge for infants who don’t occupy seat. Those who occupy seat need to pay PSSC.
*PSSC at NGO effective as of 01JUN19 booking.
*No PSFC charged to those who purchased ticket before 01JUN19, however PSSC must be paid when changing flights hereafter.
Please see Chubu International Airport website for detail.
(Last updated: 23 Apr, 2019 14:30)
Domestic Passenger Service Facility Charge implemented at Okinawa
Last Updated: 28/12/2018 05:48 AM
Domestic Passenger Service Facility Charge (PSFC) implemented to the
passengers traveling from/to Okinawa/Naha (OKA) on 31MAR19 and beyond. PSFC
is charged upon purchasing air ticket.
Applicable from 31MAR19 for all domestic flights from/to OKA.
Okinawa / Naha Airport (OKA) Domestic terminal： Adult JPY120 | Child (2-11)
*Free of charge for infants who don’t occupy seat. Those who occupy seat
need to pay Child PSFC.
*PSFC at OKA effective as of 15JAN19 booking.
*No PSFC charged to those who purchased ticket before 15JAN19, however PSFC
must be paid when changing flights hereafter.
Please see Naha airport website for detail.
(Last updated: 28 Dec, 2018 14:45)
The Introduction of International Tourist Tax in Japan
Last Updated: 20/12/2018 02:01 AM
Please be informed that International Tourist Tax will be introduced as follows.
Applicable to tickets purchased on/after January 7, 2019 (Mon) and for travel on/after January 7, 2019 (Mon).
*Collected upon purchasing along with fares upon purchasing.
*It is also applicable when a ticket purchased before the above effective date is changed on/after the effective date.
International Departures: JPY1,000 (consumption tax not applicable) per passenger (same amount for Adult/Child)
*Transit passengers from international flight to international flight within 24 hours will be exempted from this tax when connection made in the same PNR.
Please see the website of National Tax Agency for more details.
Official notification of the cancellation of the route DANANG = OSAKA (Kansai) and schedule change of HANOI = OSAKA (Kansai)
Last Updated: 13/12/2018 07:28 AM
Thank you for flying with Jetstar Pacific.
Jetstar Pacific has operated a regular flight route between Da Nang and
Osaka since 1st September 2017. However, due to the
change in strategy of Vietnam Airlines Group in which JPA is a member,
Vietnam Airlines (VNA) will replace Jetstar Pacific on the route DAD = KIX
in the long term. We would, therefore, like to inform that Jetstar Pacific
will stop our operation on the route from 9th January 2019.
All passengers who have tickets on DAD-KIX-DAD flights operated by Jetstar
Pacific on/after 9th January 2019 will be (1) transferred to the
flights operated by VNA or (2) refunded in case of not taking the flights.
Emails have sent directly to your registered email from our Call Center,
therefore, please take necessary procedure written in the email
As the result of DAD = KIX suspension, the schedule of HAN-KIX from 9 th Jan 2019 will be changed as follows: (flight schedules are
written in local time)
<Current flight schedule>
Flight No. Sector Dep/Arr Day of Operation
BL171 KIX-HAN 22:15 - 00:40 Mon, Wed, Fri, Sun
BL170 HAN-KIX 01:45 - 08:15 Mon, Tue, Thu, Sat
<New flight schedule>
Flight No. Sector Dep/Arr Day of Operation
BL171 KIX-HAN 09:15 - 13:40 Mon, Tue, Thu, Sat (Change in date and time)
BL170 HAN-KIX 01:45 - 08:15 Mon, Tue, Thu, Sat (No change
We apology for any inconvenience caused and look forward to receiving your
Important notice for ‘Smart Bags’
Last Updated: 16/01/2018 01:41 PM
Effective 15 Jan 2018, the handling procedure for baggage with built in USB port(s), electronic bag tags, weight scales – collectively known in the market as ‘Smart Bags’ – will be revised, in accordance to IATA guidelines.
Before checking-in, passengers must:
- remove all batteries or power banks from all smart-style bags; and
- carry all removed batteries or power banks in carry-on baggage only.
Baggage fitted with non-removable batteries or power banks are not permitted and will not be carried.
Re: Mandatory safety measures for check-in of portable electronic devices with built-in lithium ion batteries
Last Updated: 19/06/2017 04:37 PM
As of 1 July 2017, the following measures should be taken to prevent
portable electronic devices with built-in lithium ion batteries from
igniting in the cargo space.
1. Please turn off the portable electronic device completely (sleep mode is
2. Please protect the portable electronic devices by packing carefully e.g.
wrapped in clothing or in a strong suitcase etc., and take measures to
prevent accidental operation and damage.
For further details, please see the MLIT website.
Your cooperation is highly appreciated for maintaining our operational
(Last updated 2017 June 19, 15:30)
New circular notice from Ministry of Land, Infrastructure, Transport and Tourism on fastening seat belts while taxing
Last Updated: 17/02/2017 01:59 PM
As of 14 Mar 2017, to comply with the new circular notice from Ministry of Land, Infrastructure, Transport and Tourism, Japanese airlines are required to make sure all passengers have fastened their seat belt before block-out.
All passengers are kindly asked to take a seat and fasten seat belts immediately after boarding. Also, please refrain from using the lavatory during taxi.
For further info, please go to the MLIT website or ask Jetstar airport staff or cabin crew.
http://www.mlit.go.jp/koku/koku_tk10_000010.html (Japanese only)
(Last updated: February 17, 2017 at 12:00)